SERVICE
Feature parity
Identify how existing features will work on the destination before activation.
METASWITCH → NETSAPIENS
Migrate from Metaswitch without rebuilding every account by hand.
Prepare existing users, numbers, devices and call flows for NetSapiens with repeatable automation, structured mapping and engineer-led validation. Every source environment is assessed before cutover.
Automation firstExpert engineering where requiredNetSapiens focus
WHAT MUST BE DISCOVERED
Understand the existing environment before transforming it.
Accumulated custom settings, routing differences, device behavior and undocumented exceptions create migration risk.
| Existing Metaswitch configuration | Migration consideration for NetSapiens |
|---|---|
| Business groups and locations | Customer domains and sites |
| Subscribers and line services | Users and extensions |
| DID ranges and call routing | Numbers, routing and destinations |
| Hunt groups, voicemail and features | Mapped destination features subject to review |
Illustrative mapping categories. Actual mapping requires discovery and technical review.
OTTO + ENGINEERING
Automate what repeats. Validate what matters.
Migration preparation includes extraction, object mapping, feature review, provisioning and staged testing. Otto reduces reliance on repetitive manual entry.
Senior telecom engineers remain responsible for planning, exception handling and controlled cutover.
THE DELIVERY MODEL
01
Discovery & inventory
Document source data, call flows, dependencies
02
Mapping & transformation
Convert approved settings to NetSapiens structures
03
Provisioning & review
Create target data and validate exceptions
04
Cutover & verification
Manage endpoint routing, service checks and acceptance
MANAGE CUTOVER RISK
Protect the customer experience during the transition.
No migration can promise zero disruption for every environment. The right plan accounts for specific operational failure modes.
ROUTING
Number and trunk behavior
Plan device redirection and routing changes, then validate live service.
OPERATIONS
Migration waves
Use defined groups, checks and go/no-go decisions appropriate to project risk.
COMMON QUESTIONS
What service providers ask.
Have a different environment or an unusual configuration? We can discuss the details.
Discuss your environmentWhat does Vox Matic migrate from Metaswitch?
The scope can include subscriber and customer data, service assignments, devices, call flows, and routing settings. Exact coverage depends on the source installation.
How do you handle custom features?
Discovery and transformation reviews identify exceptions or differences in destination behavior. Engineers assess these before cutover.
Can the migration happen in stages?
Vox Matic supports planned, phased migration approaches where the technical environment permits.
Will customers experience downtime?
The goal is to minimize disruption through preparation, testing, and controlled cutover; zero downtime is not guaranteed.
LET’S TALK ABOUT YOUR ENVIRONMENT
Discuss your Metaswitch environment.
Tell us where your customers are today and what you need to move. We’ll help identify a practical next step.